Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–2 business days (Monday–Friday).
Processing times may vary during high-volume periods.
Shipping Methods
We offer the following shipping options based on order size:
Standard Shipping (Small Orders)
Freight Shipping (LTL / FTL for Bulk Orders)
Warehouse Pickup (Los Angeles)
Shipping method is determined by order quantity, weight, and destination.
Transit Time
Standard Shipping: 3–7 business days
LTL Freight: Approximately 3–7 business days (varies by location)
FTL Freight: Scheduled delivery based on coordination
Delivery times are estimates and not guaranteed.
Freight & Pallet Shipping (LTL / FTL)
Large wholesale orders may be shipped via freight:
Orders may be shipped on pallets
LTL (Less Than Truckload): Shared freight with multiple shipments
FTL (Full Truckload): Dedicated truck for large-volume orders
Shipping costs are calculated based on:
Number of pallets
Weight and dimensions
Delivery distance and location
For freight shipments:
A separate shipping quote may be provided
A delivery appointment may be required
Customers may need to ensure proper unloading equipment (dock or forklift) is available
Warehouse Pickup (Los Angeles)
Warehouse pickup is available:
Orders are typically ready for pickup the next business day after processing
Appointment is required prior to pickup
Customers will be notified once the order is ready
Shipping Rates
Standard orders: Calculated at checkout
Bulk orders: Shipping costs may be adjusted after order confirmation
Additional charges may apply for special shipping requirements
Order Tracking
Tracking information will be provided via email once your order has shipped.
Incorrect Address
Please ensure all shipping information is accurate at the time of order.
We are not responsible for delays or issues caused by incorrect addresses provided by the customer.
Delays
Null & Co is not responsible for delays caused by carriers, weather conditions, port congestion, or other circumstances beyond our control.